Dear Customer

You can submit your complaints and claims to our office at the following address: 35 Nalbandyan St., Apt. 6, Yerevan, Armenia or email to
Please contact Anna Arzumanyan for questions related to your complaints and claims on +374 (10) 54 05 95, 060 49 90 01.

You can go through the details in the documents presented below:

Explanatory Summary of Dispute Resolution

Complaint/Claim Form

Examination of Complaints/Claims

Furthermore, please be informed that you can protect your rights both in court and through the Financial System Mediator.